Margaret Questioned One Hospital Charge She Never Made — Then Emma Found Years of Visits Under Her Grandmother’s Name
Chapter 6 — Janet Collins
Janet no longer worked for Riverside.
She had resigned four years earlier.
Exactly when the false visits under Margaret’s identity began.
The timing immediately caught investigators’ attention.
Hospital security found old staff photographs.
Margaret looked at Janet’s picture.
Same face shape.
Same eyes.
But Janet had dark hair then.
Denise digitally compared the archived employee photo with the fraudulent identification image.
The resemblance was strong.
Not definitive.
But strong.
Then another piece surfaced.
Every suspicious appointment had been booked through the same legacy referral code.
A code originally assigned to Janet Collins.
“Could someone else use it?” Emma asked.
Denise nodded.
“Yes. But they would need to know it existed.”
Janet had spent years processing patient intake.
She knew how the hospital system worked.
She knew which forms were checked carefully.
And which older records could be copied forward without new verification.
The hospital contacted law enforcement.
An investigator named Marcus Lee reviewed the case.
He discovered Janet had recently been employed by a private home-care agency.
That gave her access to elderly patients.
Many had chronic conditions.
Many carried insurance cards.
Many needed help understanding medical paperwork.
Then Marcus checked the names from Alice’s handwritten list.
Three women had later received home-care visits from Janet’s agency.
Emma looked toward Margaret.
“So Aunt Alice’s friends weren’t random.”
They had something in common.
They were older.
They trusted people who offered help.
And someone had collected enough personal information to make other patients appear under their names.
